Terms and Conditions
FOLLOW THE SUSNET - VIAJERO SANTA MARTA ft. CORONA SUNSET
- Code:FollowTheSunset
Discount: 20% off at shared dormitories and private rooms.
Purchase Dates:05/25/2023 – 06/10/2023
Travel Dates:Applies only for trips between June 8, 9, 10, and 11, 2023
Closed dates: Does not apply for holiday weekends (from Friday to Sunday)
Who can use it? People who have tickets to the Corona Sunset on June 10, 2023.
Reservation management: The client must book through the WEB page by applying the promotional code.
Channel: Direct - Website
Conditions: Beds must be available in Viajero Santa Marta on the dates of the booking. For the code to be valid at check-in time, the user must show their ticket to the Corona Sunset Festival on June 10, 2023 at the reception.Otherwise, they will have to pay the standard public booking rate.
Reservation Policies: Direct payment at the Hostel, you must guarantee with a TC. The user has up to 24 hours before they arrive at the Hostel to cancel or modify the reservation. Otherwise, the value of the first night will be charged to the credit card with which they made the reservation.
Not combinable with other promotions.
VIAJERO-KOKOPELLI PERU:
GENERAL POLICIES:
Guests under 18 years are not allowed to enter the Hostel.
PRICE POLICIES:
The prices do not include the IGV tax (18%), which only applies to Peruvians or foreigners with more than 59 days in Peru. If you are a foreigner with less than 60 days in Peru, you must present your passport with an entry stamp to Peru at reception to access this exemption.
CANCELLATION POLICIES:
1. Non-refundable payments
2. If you want to modify the characteristics of the reservation:
* Reduce the number of nights:made 48 hours or less before the arrival date; a charge for the amount of one night plus taxes applies.
* Change room type: made 48 hours before the arrival date; a charge for one night plus taxes applies; no charge will apply if you want to improve the room type.
*Reduce the number of people: Non-refundable; additionally, Viajero-Kokopelli has the right to sell the bed/room to other clients if they wish.
Any modification or cancellation to your reservation during the stay must be reported at the hotel reception at least 24 hours in advance, taking into account the check-in time of each hotel. Otherwise, the previously described conditions will apply.
In case of a "No Show" or not showing up at the destination on the day of your reservation, we must charge the first night of your reservation. If your reservation is a non-refundable rate, we must make the total charge for your reservation to the registered credit card.
Current promotions and alliances:
PROMOTIONS:
a.) Viajero Hostels chain discount for Loyal Travelers.
This discount can only be used by travelers who have stayed at least once in a Viajero Hostel destination.
- Code: WEBVIAJERO
- Discount: 10% off in dormitories and private rooms in all the chain hostels. (In hostels in Peru, the 25% off applies temporarily)
- Reservation dates: 01/01/2023 – 01/08/2024
- Travel Dates: 01/01/2023 - 01/08/2024
- Who can use it? People who have stayed in any Traveler's Hostel at least one time.
- Reservation management: The client must reserve, previously through the WEB page, applying the promotional code
- Channel: Direct - Website
- Restrictions: In high and super high seasons, a restriction of a minimum stay of 2 or 3 nights applies, depending on the Hostel.
b.) Stay at Viajero Kokopelli and travel with Sky Airline
- Alliance validity:April 10, 2023, to December 31, 2023.
- Flights are valid between April 20, 2023, and December 31, 2023.
- Date restrictions:flights between July 7, 2023, and August 7, 2023.
- Discount: 20%on the net ticket rate with Sky Airline (does not apply to airport taxes or taxes)
- Discount applies only for reservations made through the website www.skyairline.com/peru
- You must enter the code VIAJEROSKY in the discount box to make it effective.
- Discount valid for all rates (zero, plus, and full)
- It cannot be combined with other Viajero Hostels or Sky Airline promotional rates.
- Valid only once per person and for a single passenger.
- Check the routes to which the discount applies through the Sky Airline page.
c.) Book in advance
1. Cartagena:
- Discount: 20% OFF in bedrooms
- Restrictions:Applies for reservations with advance purchase of 15 days or more
- Reservation dates: 02/03/2023 – 12/10/2023
- Travel Dates:02/15/2023 – 12/14/2023
- Closed dates: Does not apply to weekends with holidays from Friday to Sunday; Half Marathon of the Sea (February 10 to 12, 2023); Holy Week (March 31 to April 8, 2023); IronMan (01 to December 3 2023)
- Channels: Direct
- Cancellation policy:You can cancel or modify the reservation up to 72 hours before the day of arrival. If you cancel or want to change your reservation within 72 hours of the day of arrival or do not show up, you must assume 100% as a penalty charge. However, you must guarantee with a Credit Card when making the reservation; this guarantee will only be used in case of cancellation within 72 hours or in case of a no-show.
**Not combinable with other promotions**
2. Bogota:
- Discount:15% OFF in dormitories and private rooms
- Restrictions: Applies for reservations with advance purchase of 10 days or more
- Reservation dates:02/14/2023 – 12/11/2023
- Travel Dates:02/24/2023 – 12/21/2023
- Closed dates: Does not apply for Estéreo Picnic (March 23 to 26, 2023)
- Channels:Direct
- Cancellation policy:You can cancel or modify the reservation up to 24 hours before the day of arrival. If you cancel or want to change your reservation within 24 hours of the day of arrival or do not show up, you must assume 100% as a penalty charge. However, you must guarantee with a Credit Card when making the reservation; this guarantee will only be used in case of cancellation within 24 hours or in case of a no-show.
**Not combinable with other promotions**
3. Cali:
- Discount: 15% OFF
- Restrictions: This applies for reservations with advance purchases of 10 days or more. Only from Sunday to Thursday
- Reservation dates: 02/10/2023 – 11/20/2023
- Specific Travel Dates:05/02/2023 to 06/30/2023 // 11/01/23 to 11/30/23
- Closed dates:Does not apply to Sundays when the following Monday is a holiday
- Channels:Direct
- Cancellation policy: You can cancel or modify the reservation up to 72 hours before the day of arrival. In the event that you cancel or want to change your reservation within 72 hours of the day of arrival or do not show up, you must assume 100% as a penalty charge. You must guarantee with a Credit Card when making the reservation; this guarantee will only be used in case of cancellation within 72 hours or in case of a no-show.
**Not combinable with other promotions**
4. San Andrés:
- Discount:20% OFF
- Restrictions:Applies for reservations with advance purchase of 20 days or more
- Room types: Dorms and private
- Reservation dates: 02/28/2023 – 12/28/2023
- Travel Dates:03/20/2023 to 12/28/2023
- Closed dates: For the moment, without restrictions
- Channels: Website
- Conditions: Direct payment at the Hostel, you must guarantee with a TC. The cancellation and no-show policy will be the same as the Base Rate of each property
**Not combinable with other promotions**
5. Santa Marta:
- Discount:10% OFF
- Restrictions:Applies for reservations with advance purchase of 8 days or more
- Room types:Bedrooms
- Reservation dates:02/28/2023 – 12/28/2023
- Travel Dates:03/20/2023 to 12/28/2023
- Closed dates: Does not apply for weekends with holidays or Easter
- Channels: Website
- Conditions: Direct payment at the Hostel, you must guarantee with a TC. The cancellation and no-show policy will be the same as the Base Rate of each property
**Not combinable with other promotions**
6. Salento:
- Discount: 15% OFF
- Restrictions:This applies for reservations with advance purchases of 15 days or more. Only from Wednesday to Friday
- Reservation dates: 02/10/2023 – 10/12/2023
- Specific Travel Dates:03/01/2023 to 03/31/2023 // 05/01/23 to 05/31/23 // 09/01/23 to 10/27/23
- Closed dates:Does not apply from Saturday to Tuesday
- Channels:Direct
- Cancellation policy:You can cancel or modify the reservation up to 72 hours before the day of arrival. If you cancel or want to change your reservation within 72 hours of the day of arrival or do not show up, you must assume 100% as a penalty charge. You must guarantee with a Credit Card when making the reservation; this guarantee will only be used in case of cancellation within 72 hours or in case of a no-show.
**Not combinable with other promotions**
7. Buenos Aires:
- Discount:15% OFF
- Restrictions:Applies for reservations with advance purchase of 20 days or more
- Room types:Dorms and private
- Reservation dates: 02/14/2023 – 09/22/2023
- Travel Dates:04/10/2023 to 06/15/2023 // 08/01/2023 to 10/12/2023
- Closed dates: Does not apply for holiday weekends (from Friday to Sunday)
- Channels: Website
- Conditions: Direct payment at the Hostel, you must guarantee with a TC. cancellation policy and no-show will be the same as the Base Rate of each property
**Not combinable with other promotions**
8. Mexico City:
- Discount:15% OFF
- Restrictions:Applies for reservations made in advance of 8 days or more
- Room types:Dorms and private
- Reservation dates:02/28/2023 – 12/28/2023
- Travel Dates:03/20/2023 to 12/28/2023
- Closed dates: This does not apply for specific dates, Easter, Formula 1, Day of the Dead, or national fairs.
- Channels:Website and to increase the reach by OTAs: HW – BK – EX
- Conditions:Direct payment at the Hostel, you must guarantee with a TC. The cancellation and no-show policy will be the same as the Base Rate of each property
**Not combinable with other promotions**
d.) Minumum stay
1. Medellin:
- Discount: 15% OFF in dormitories and private rooms, except in the Studio
- Restrictions: Minimum stay 3 nights or more / Applies only from Sunday to Thursday
- Reservation dates: 02/07/2023 – 12/10/2023
- Specific Travel Dates: 03/01/2023 to 03/30/2023 // 07/04/23 to 07/18/23 // 09/04/23 to 12/20/23
- Restricted dates: Does not apply to Sundays when the following Monday is a holiday
- Channels: Only direct – Web Page
- Cancellation policy: You can cancel or modify the reservation up to 48 hours before the day of arrival. If you cancel or want to change your reservation within 48 hours of the day of arrival or do not show up, you must assume 100% as a penalty charge. However, you must guarantee with a Credit Card when making the reservation; this guarantee will only be used in case of cancellation within 48 hours or in case of a no-show.
2. Buenos Aires:
- Discount: 10% OFF in dormitories and private rooms (except standard category)
- Restrictions:Minimum 3 night stay or more
- Reservation dates: 02/14/2023 – 10/12/2023
- Specific Travel Dates:04/10/2023 to 06/15/2023 // 08/01/2023 to 10/12/2023
- Restricted dates: Does not apply for holiday weekends (from Friday to Sunday)
- Channels: Direct and HW
- Cancellation policy:You can cancel or modify the reservation up to 48 hours before the day of arrival. In the event that you cancel or want to change your reservation within 48 hours of the day of arrival or do not show up, you must assume 100% as a penalty charge. You must guarantee with a credit card at the time of making the reservation, to which the ADVANCE CHARGE of the accommodation will be generated.
3. Cartagena:
- Discount:15% OFF in bedrooms
- Restrictions: Minimum 3 night stay or more
- Reservation dates: 02/03/2023 – 12/10/2023
- Travel Dates: 02/15/2023 – 12/14/2023
- Restricted dates: Does not apply for weekends with holidays from Friday to Sunday - Half Marathon of the Sea (February 10 to 12, 2023) - Easter (March 31 to April 08, 2023) - IronMan (December 01 to 03, 2023)
- Channels: Direct
- Cancellation policy:You can cancel or modify the reservation up to 72 hours before the day of arrival. If you cancel or want to change your reservation within 72 hours of the day of arrival or do not show up, you must assume 100% as a penalty charge. However, you must guarantee with a Credit Card at the time of making the reservation, and this guarantee will only be used in case of cancellation within 72 hours or in case of a no-show.
4. Sayulita
- Discount:25% OFF
- Restrictions:Applies for reservations of 5 days or more
- Room types: Dorms and private
- Reservation dates:02/28/2023 – 03/28/2023
- Travel Dates:02/28/2023 to 03/31/2023
- Restricted dates: For the moment, without restrictions
- Channels:Website
- Conditions: Direct payment at the Hostel, you must guarantee with a TC. The cancellation and no-show policy will be the same as the Base Rate of each property
**Not combinable with other promotions**
e.) 10% off - Non-refundable Montevideo
- Discount:10% off
- Restrictions: Non-refundable Rate.
- Reservation Policy:Non-Refundable Rate – This does not allow cancellations or modifications. In case of changes, cancellations, or no-shows, 100% of the reservation will be charged. Prepaid reservation, the reservation charge will be made at any time after the reservation is made.
- Reservation Dates: 04/01/2022 – Indefinite
- Travel Dates:04/03/2022 – Indefinite
- Room types: Applies to all Dorms and Private rooms.
- Hostel: Montevideo
f.) Viajero kokopelli Perú
SHARED DORMS
- Discount: 20% OFF in bedrooms in the three hostels in Peru
- Code: VUELVEVK
- Restrictions: Applies to guests who have stayed at Kokopelli
- Types of rooms: Dorms (Lima-Cusco-Paracas)
- Reservation dates: 04/14/2023 – 14/07/2023
- Travel Dates: 04/14/2023 - 14/07/2023
- Channels: Website
- Conditions: Direct payment at the Hostel, you must guarantee with a TC. The cancellation and no-show policy will be the same as the Base Rate of each property
**Not combinable with other promotions**
PRIVATE ROOMS:
- Discount: 10% OFF in private rooms in Paracas only from Sunday to Thursday.
- Code: VUELVE_VK
- Restrictions: Applies to guests who have stayed at Kokopelli
- Types of rooms:private (Paracas)
- Reservation dates: 04/14/2023 – 13/07/2023
- Travel Dates:04/14/2023 - 13/07/2023
- Channels:Website
- Conditions:Direct payment at the Hostel, you must guarantee with a TC. The cancellation and no-show policy will be the same as the Base Rate of each property
**Not combinable with other promotions**
g.) 15% off - Early booking Viajero Miami
- Discount:15% off
- Restrictions: Non-refundable Rate.
- Reservation Policy:Non-Refundable Rate – Does not allow cancellations or modifications. In case of changes, cancellations or no show, the first night of the reservation will be charged. Prepaid reservation, the reservation charge will be made at any time after the reservation is made.
- Reservation and Travel Dates:04/01/2023 to 12/30/2023
- Room types:Applies to all Dorms and Private rooms.
- Hostel: Viajero Miami
**Not combinable with other promotions**
h.) Viajero logo tattoo = Lifetime discount on Viajero chain
- Discount:20% on accommodation and 20% on Food and Beverages.
- Hostels:All the Hostels of the Viajero Chain
- Room types: Shared dormitories and private rooms of the entire chain apply.
- Restaurants and Bars: This applies to all restaurants and bars managed and owned by Viajero Hostels.
- Booking and travel dates: You can book at any time and stay on any date of stay.
- Conditions and form of redemption:
- The cancellation or modification policies will be subject to the rate of each Hostel at the time of the travel date.
- If you book a private room for two or more people, the discount will only apply to the room where the person with the tattoo is.
- Applies for any season of the year.
- Applies only for reservations made through the WEB page.
- The discount applies only to the person who has the tattoo and is personal and non-transferable.
- The tattoo must be in a visible part (must be shown at reception)
- For accommodation, the discount will be made once the person shows the tattoo at the time of arrival to the receptionist on duty.
- For food and drinks, you will have to show the tattoo to the cashier. In the case of ordering in a restaurant with table service, you must previously inform the waiter that your account is separate and that you have the Viajero tattoo so that the discount is personal. You must do so to be redeemed to the general account if you go with two or more people.