Probably what travelers ask will solve your doubts too

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Probably what travelers ask will solve your doubts too


You can make the payment for your stay once you arrive to check in at the reception of each hostel. You can make the payment in cash, debit, or credit card. However, you should review the policies and conditions of the hostel where you will be staying; there are variations depending on the destination.

Remember that the hostel can charge your card before your arrival or if you cancel outside the allowed time or do not show up at the hostel.


If you made your reservation directly through our website or WhatsApp, you must review the time allowed to make changes or cancellations to your reservation. Each Viajero Hostels destination has its policies. If you are still on time, contact the hostel reception, and they will gladly help you make the necessary changes. If you made your reservation through Booking, Hostel World, Expedia, or any other digital platform, you must complete the modification or cancellation directly with the platform.


Enter this link dwhere you will find the number and link to Whatsapp of each destination.


You can get in direct contact with our booking agent to help you make a quote. Write an email to o not forget to include the travel dates, the destination you want to travel to and the number of people staying at the propery.


Of course, in all our hostels, we have shared rooms with bunk beds where you can meet people from all over the world, but we also have private rooms if you want a little more privacy during your trip.


If you are traveling in a group, we recommend you book our group bedrooms to guarantee 100% privacy for your entire group if you prefer not to share a room with someone else. If you book single beds, we will do our best so that you can all stay together. You can contact the reception of the destination you will travel to make the request. Remember that it depends if there is availability.


Of course, all our hostels have a luggage room where you can leave your stuff.


We offer a private transport service, and its price varies depending on the destination. If you contact reception at least 48 hours in advance, they can help you find transport that will wait for you at the airport.


If you are passionate about traveling and meeting new people, you can click on this link to apply to work with us.


Although we would love to receive children in our destinations, we are a chain of hostels for adults. Remember that you must be 18 years old to stay at a Viajero Hostels destination.

If you have more questions contact our hostels.